How do I clear cache and cookies?
Old files saved in your browser can cause the site to "freeze." Find your browser below and follow the steps:
Google Chrome
- Desktop (PC/Mac): Press Ctrl + Shift + Del. Select "All time" and click Clear data.
- Android: Tap the 3 dots (top right) > History > Clear browsing data. Select "All time" and confirm.
- iPhone (iOS): Tap the 3 dots (bottom right) > Settings > Privacy and Security > Clear Browsing Data.
Safari (Apple)
- Mac: In the top menu, click Safari > Settings > Privacy > Manage Website Data > Remove All.
- iPhone/iPad: Close the browser and go to your iPhone Settings > Safari > Tap Clear History and Website Data.
Microsoft Edge
- Desktop: Press Ctrl + Shift + Del. Select "All time" and click Clear now.
- Mobile (Android/iOS): Tap the menu (3 dots) > Settings > Privacy and security > Clear browsing data.
Mozilla Firefox
- Desktop: Click the menu (3 lines) > Settings > Privacy & Security. Under "Cookies and Site Data," click Clear Data.
- Mobile (Android/iOS): Tap the menu > Settings > Delete browsing data.